Contacts
Contacts
User services
WARNING: for every request, always provide your user code. It is the ten-digit number starting with 100, which can be found at the top right of every bill.
- requests for activation and deactivation of services
- modification of personal and contractual data
- information about bills
- information on payments and requests for bank or postal direct debits
- appointments at customer service desks
Urban hygiene service
WARNING: for every request, always provide your user code. It is the ten-digit number starting with 100, which can be found at the top right of every bill.
- reports (e.g. illegal dumping, missed street cleaning or waste collection)
- information about waste collection and street cleaning
- information or requests regarding delivery and replacement of containers for door-to-door collection
Bulky waste collection booking
WARNING: for every request, always provide your user code. It is the ten-digit number starting with 100, which can be found at the top right of every bill.
You must provide the user code, shown on the latest bill.
If the request is sent by email, please also include your address and a telephone number in the message.
Special waste from domestic maintenance works
Fee-based and by appointment services, only for households and only in municipalities where available, for disposal of plasterboard, bituminous or tarred sheathing, rock wool and glass, fiberglass. In the Municipality of Venice, service available only on the mainland.